9.9 Score with 51 Reviews
Inspected and Rated Good
Award Winning Homecare Services
Bespoke Care Packages

Homecare in Trowbridge

Care for a Life You Love

Respite carer helping a client get to a local community group

Homecare – It’s About Staying You

We provide trusted homecare in Trowbridge and around Central Wiltshire, helping you feel safe and supported in the place you know best. From friendly companionship and help with daily tasks to live-in care and recovery support after a hospital stay, every plan is tailored so you can keep living well at home.

Because choosing care is such a personal decision, we know how important it is for you to feel confident. That’s why we deliver the same compassionate, person-centred support we’d want for our own families — always provided by local Carers who genuinely care.

You’ll often notice the difference in the everyday moments. It might be preparing your breakfast and helping with your morning routine, sharing a chat and a cup of tea, or supporting you to get to your community choir or GP appointment. These moments bring comfort and reassurance, and they make life feel more connected.

By taking time to understand what matters most to you, we’ll help you stay independent at home, supported in your community and confident in living life your own way.

Right at Home Central Wiltshire

CQC Overall rating: Good

4 September 2024

See the report

How Much Care Do You Need?

At Right at Home, care is never just about tasks — it’s about the moments that make life meaningful.

We design every Care & Support Plan around your choices and routines, so you can stay connected to the people and places you love. Whether you need short-term help or ongoing care, our role is to protect your independence, nurture your wellbeing and bring comfort to those who matter most to you.

Why Choose Right at Home Central Wiltshire?

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Fully-Regulated Provider

We’re fully regulated by the Care Quality Commission to provide exceptional care.

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Free Homecare Assessments

A no-obligation assessment to understand your needs and shape the right care plan for you.

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Local Carers

Our Carers are from the local area, bringing community understanding to every visit.

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High-Quality Standards

We’re committed to delivering safe, effective and compassionate care.

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Person-Centred Approach

We treat you as an individual, with dignity and respect at the core.

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Tailored Care Plans

We create personalised plans that align with your goals and needs.

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Consistent Training Standards

Every Carer completes high-quality training to ensure safe, confident, and compassionate support.

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Continuity of Care

We aim to ensure you always see a familiar face who knows you well.

Book a Free Homecare Assessment

Our no-obligation assessment to determine the best Care & Support Plan for you.

Get in Touch

What Our Clients Say

How to Get Started with Right at Home

We know choosing a care provider is a big step in your care journey — but it doesn’t need to be a difficult one. We are here to support and guide you through every stage.

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Get in Touch

Speak to a friendly local care expert who will listen to your concerns and talk you through the options.

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Homecare Assessment

We’ll carry out an in-home consultation so we can really get to know you and what is important to you.

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Start Your Care & Support Plan

We’ll begin support at a level that’s right for you, with the flexibility to adapt as your needs evolve. Plans are reviewed regularly, so you’re always getting the best care possible.

Start Your Care Journey Today

Get in Touch

Our Awards & Partnerships

We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home
We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home
We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home
We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home

Care for a Life You Love

Our Carers do more than carry out tasks — they bring warmth, connection and genuine companionship to every visit.

Whether it’s supporting someone to enjoy a wander through Trowbridge Park, browsing the shops in The Shires, visiting Trowbridge Museum or attending an activity at Trowbridge Leisure Centre, we’re here to help people continue enjoying the things that matter to them.

We also assist Clients with attending GP appointments, local churches, hairdressers, and community cafés, helping them stay connected to their friends, interests and routine.

To us, care is not just about keeping people safe — it’s about helping them live well.

Carer and client sitting indoors

Frequently Asked Questions

Do you offer care after hospital discharge or surgery?

Yes. We regularly support Clients returning home from Trowbridge Community Hospital, the Royal United Hospital in Bath, and other local services. Whether recovering from surgery or illness, we’ll help you safely settle back in at home.

Who is homecare for?

Homecare is for anyone who needs extra support to stay safe and well at home. That includes older adults, people with long-term conditions, or those recovering after illness or injury.

How much does homecare cost?

Costs vary depending on your needs and the level of support required. We’ll work with you to create a plan that fits your circumstances and budget. You may be eligible for funding through Wiltshire Council — we’re happy to guide you through the process.

What makes Right at Home Central Wiltshire the best home care service for your loved ones?

There are many reasons why we believe we are the best local home care provider. Our commitment to being hands-on with every aspect of the care your loved one receives sets us apart. Here’s what makes us stand out:

Personalised Care: Our office team actively meets, assesses, reviews, and delivers care to our Clients.

Regular Visits: Our Registered Manager visits Clients regularly to get to know them and understand their experiences with our services.

Experienced Team: All our office staff have provided hands-on care to Clients, giving us unique insights into both the Carer and Client experiences.

Career Growth: 30% of our office team started as Carers and have progressed within our company, highlighting our commitment to professional development.

Ongoing Training: We provide hands-on training to our Carers, ensuring they have the best training and the latest knowledge.

Involved Leadership: Our Director is deeply involved in various aspects of the business, including:

  • Recruiting the best talent for our office team.
  • Attracting top Carers to support more people.
  • Ensuring the highest levels of governance and compliance.
  • Participating in team meetings and events.
How has Right at Home Central Wiltshire evolved since we opened?

Since we opened our doors in 2019, we have continually evolved our practice to ensure we provide the best possible care to our valued Clients.

 

Enhanced Family Connection 

 

The pandemic highlighted the importance of keeping families connected with care providers.

 

We implemented a Digital Care Management System to provide families with 24/7 access to care notes and rosters. We always obtain Client consent before providing support information to their families.

 

Dedicated Client Care Managers

 

Our Clients benefit from having a consistent point of contact.

 

We have built a team of Client Care Managers who dedicate 50% of their time to delivering care and 50% to supporting compliance, administration, and other tasks. This team has grown to four members to meet expanding needs.

 

Focused Service Areas

 

In 2021, we reduced our area coverage to minimise staff travel and optimise care delivery.

 

However, with a growing Client base, we have re-expanded into these areas with improved infrastructure and staffing to support our care professionals effectively.

 

Rapid Care Response

 

We understand that the need for quick care initiation can be urgent.

 

All office staff are trained as both Carers and Care Assessors, allowing us to start care in as little as 30 minutes. Assessments can be conducted immediately, ensuring safe care can begin the same day.

 

These enhancements ensure we provide the highest quality of care, meet Client needs promptly, and help us continue to make a vital difference in the local community.