Jess Cook

• Jess is the Office Coordinator at Right at Home Central Wiltshire and brings valuable experience across a range of care roles since joining the care industry in 2015. Throughout her career, Jess has worked as a Care Assistant, Senior Carer, and Care Coordinator, giving her a strong understanding of both frontline care and office operations.

• As the first point of contact for Clients, Care Assistants, and enquiries, Jess plays an important role in supporting the smooth running of the office. She also prepares and updates client assessment packs and care documentation, helping to ensure high standards of care and communication are maintained.

• Jess is passionate about improving the lives of people who may otherwise struggle to remain independent at home and is committed to providing compassionate, person-centred support.

Why did you join Right at Home?

“I chose to join Right at Home because I previously enjoyed working for the company and appreciated the supportive environment and high standard of care provided to clients.”

What does quality means to you?

“To me, quality care really makes a difference - going the extra mile to make sure each individual is respected and cared for as a whole, while maintaining their dignity, independence, and comfort.”