Homecare in Central Wiltshire

We proudly serve a variety of areas, ensuring we deliver exceptional care to our Clients while also providing excellent working conditions for our Carers.

Our service areas include: Calne, Chippenham (including Pewsham, Monkton Park, Cepen Park, Redlands), Melksham, Corsham, Colerne, Devizes, and Trowbridge. 

If you’re unsure whether we cover your area, just get in touch and we’ll be happy to advise.

Yes. We regularly support Clients returning home from Chippenham Community Hospital, the Royal United Hospital in Bath, and other local services. Whether recovering from surgery or illness, we’ll help you safely settle back in at home.

Anyone who needs extra support to stay safe and well at home. That includes older adults, people with long-term conditions, or those recovering after illness or injury.

Costs vary depending on your needs and the level of support required. We’ll work with you to create a plan that fits your circumstances and budget. You may be eligible for funding through Wiltshire Council — we’re happy to guide you through the process.

There are many reasons why we believe we are the best local home care provider. Our commitment to being hands-on with every aspect of the care your loved one receives sets us apart.

Here’s what makes us stand out:

Personalised Care: Our office team actively meets, assesses, reviews, and delivers care to our Clients.

Regular Visits: Our Registered Manager visits Clients regularly to get to know them and understand their experiences with our services.

Experienced Team: All our office staff have provided hands-on care to Clients, giving us unique insights into both the Carer and Client experiences.

Career Growth: 30% of our office team started as Carers and have progressed within our company, highlighting our commitment to professional development.

Ongoing Training: We provide hands-on training to our Carers, ensuring they have the best training and the latest knowledge.

Involved Leadership: Our Director is deeply involved in various aspects of the business, including:

• Recruiting the best talent for our office team.
• Attracting top Carers to support more people.
• Ensuring the highest levels of governance and compliance.
• Participating in team meetings and events.

Since we opened our doors in 2019, we have continually evolved our practice to ensure we provide the best possible care to our valued Clients.

Enhanced Family Connection 

The pandemic highlighted the importance of keeping families connected with care providers.

We implemented a Digital Care Management System to provide families with 24/7 access to care notes and rosters. We always obtain Client consent before providing support information to their families.

Dedicated Client Care Managers

Our Clients benefit from having a consistent point of contact.

We have built a team of Client Care Managers who dedicate 50% of their time to delivering care and 50% to supporting compliance, administration, and other tasks. This team has grown to four members to meet expanding needs.

Focused Service Areas

In 2021, we reduced our area coverage to minimise staff travel and optimise care delivery.

However, with a growing Client base, we have re-expanded into these areas with improved infrastructure and staffing to support our care professionals effectively.

Rapid Care Response

We understand that the need for quick care initiation can be urgent.

All office staff are trained as both Carers and Care Assessors, allowing us to start care in as little as 30 minutes. Assessments can be conducted immediately, ensuring safe care can begin the same day.

These enhancements ensure we provide the highest quality of care, meet Client needs promptly, and help us continue to make a vital difference in the local community.