Client Success Story: Supporting Mrs F to Stay Independent in Calne
How a little help at home makes all the difference
Published: 16/05/2025
At Right at Home Chippenham, we know that for many, the idea of care can feel like giving something up. But for Mrs F, a fiercely independent woman living in Calne, accepting just a little support has helped her stay safely in control of her daily life — exactly where she wants to be.
If you’re exploring personal care options for yourself or a loved one, her story is a great example of how tailored support can provide peace of mind without taking away independence.
How Has Our Homecare Made a Difference?
When Mrs F and her family first reached out to us, she was open about her hesitancy — she wanted to maintain her routines and do as much for herself as possible. But after honest conversations about safety at home, she agreed to trial a morning and evening care visit.
In the mornings, our CareGivers help with a few specific tasks: passing items while she’s in the shower, helping with socks and tops, and tidying her surroundings to prevent trip hazards. Meanwhile, Mrs F continues to wash herself independently and enjoy her breakfast as usual — a routine that keeps her active and in control.
In the evenings, we help clean up after dinner, set out bedtime clothing, and offer support with small but important things like putting on slippers. Then it’s time to unwind with a cup of tea and biscuits — a comforting end to her day.
Positive Progress Through Personalised Support
Since introducing care, Mrs F has felt safer and more confident at home. The little things — like knowing someone is there to help when needed — have made a big difference. She continues to take pride in managing her daily routine, but now with an extra layer of support on elderly care that brings peace of mind to both her and her family.
The bond she’s built with her CareGivers has also become an important part of her day. Whether it’s a quick chat in the morning or a relaxed moment in the evening, these visits have become meaningful without ever feeling intrusive.
What Mrs F, Her Family and Our CareGiver Say:
Mrs F: “I was hesitant about having care at first, but I’ve come to really appreciate the support. The CareGivers help with the little things, but I still do everything I can myself. It’s great knowing I can stay independent while getting the help I need.”
Her Daughter: “My mum is so much happier now. The CareGivers respect her independence, and she’s safer at home. I’m reassured knowing she’s getting support with the things she struggles with but still doing what she loves.”
CareGiver: “I really enjoy supporting Mrs F. She’s so independent, and it’s lovely to see how she still does so much for herself. We’ve built a great rapport, and I love seeing her relaxed after our visits.”
Next Steps
If you or a loved one would benefit from our support, here's what to do next:
- Contact us to schedule a care assessment: Reach out to arrange a convenient time for a visit and encourage family members to be present.
- Care assessment & personalised care plan: Our Client Care Manager will discuss your health conditions, the support you need, any goals you want to achieve, and your daily routine. Based on this, we will create a tailored care plan, including the types of care required, visit frequency, and other details to best support your needs.
- Start service within 48 hours: Once the deposit is paid, we can begin the service within 48 hours, depending on availability and capacity.
Frequently Asked Questions
How can I start the conversation about accepting care?
Start small by introducing the idea gradually. Speak from the heart and try to understand their perspective. Put yourself in their shoes and focus on the benefits of having support without taking away their independence.
Why is it important to start care as early as possible?
Don’t wait until care becomes a necessity. Starting earlier ensures safety and comfort before tasks become too challenging or risky. Having the conversation about care when needed helps prevent stress and allows for a smoother transition.
Will there be any concerns if the client has a pet at home? Will the CareGiver take care of them?
We will ensure that the selected CareGivers are comfortable with pets and not allergic to them. While we can assist with pet care, we recommend clients take care of their pets themselves when possible, as it provides them with a sense of satisfaction and companionship.
