Right at Home leads the way in the 2022 Homecare.co.uk review scores

Five star client reviews deliver Top 20 Awards at local and national level

Published: 01/06/2022

The Right at Home franchise network has retained its position among the UK's top 20 homecare providers on the leading independent review site, homecare.co.uk.

The site lists its top 20 homecare providers by regional, and top 20 homecare groups, of which there are 678 listed at the time of writing.

The awards go to companies with the highest review scores, as generated from the feedback of people they care for, as well as their family and friends.

Right at Home delivers highly personalised care services, enabling adults of all ages to continue living safely and independently in the comfort of their own home.

As a collective, the Right at Home UK network has an impressive overall score of 9.9/10 on the homecare.co.uk website as of May 2022, making it the most highly rated major homecare franchise brand in the UK.

There are currently over 2,300 reviews on the website for Right at Home's 70+ offices in England and Wales.

In addition to achieving top 20 homecare group status, 20 of Right at Home’s locally owned and operated offices were named in the top 20 homecare providers in their respective regions.

Highlights from the awards include:

  • Four Right at Home offices in East England being named in the top 20, out of 1,157 providers
  • Three Right at Home offices in South East England being named in the top 20, out of 1,606 providers
  • Four Right at Home offices in North West England being named in the top 20, out of 1,052 providers
  • Three Right at Home offices in London being named in the top 20, out of 1569 providers

Commenting on the award win, Right at Home UK CEO, Lucy Campbell said: It is fantastic to see Right at Home UK recognised once again for the incredible efforts made by our network in continuing to deliver the highest standards of quality care to our Clients. The award would not have been possible without the hard work and dedication of each individual in our network.”

Lucy added: “To also see an impressive 19 individual offices recognised as top 20 homecare providers in their respective regions is further testament to the highly personalised services we offer. I would like to thank every one of our CareGivers for their tremendous commitment to making a difference to our Clients and their families. Reading the reviews has been very humbling.”

Amanda Hopkins, reviews manager of homecare.co.uk, said: “People are living longer with multiple health conditions and so home care providers which offer tailored care to people living in their own homes are hugely important in today’s society.

“During the last two years in the pandemic, home care providers played a key role in caring for elderly and disabled people, with many self-isolating at home, and their friends and family unable to visit due to Covid restrictions.

“Right at Home UK has proved that it provides a high standard of care and we’d like to congratulate it on being a top home care group! It is a huge achievement to be named as one of the Top 20 home care groups in the UK.

“Our reviews provide a valuable insight into the quality and kind of care given by providers and can be a vital source of information for those looking for care at home.”

Right at Home UK has also recently been awarded an accolade recognising the group as a top employer. The group received the WorkBuzz 5* Employer award for the fourth year in a row, following its annual CareGiver satisfaction survey, carried out by independent researcher, WorkBuzz. In addition to the network’s national award, 20 of its individual Right at Home offices also achieved local 5* Employer status, demonstrating the importance the Right at Home network places on supporting its staff.