
Celebrating Our 2025 WorkBuzz Results
Published: 02/07/2025
Outstanding Feedback from Clients and CareGivers
At Right at Home Mid Hampshire, we’re proud to deliver care that’s not only high-quality, but genuinely heartfelt, and thanks to our latest results from the WorkBuzz RightCare Survey 2025, we have even more to celebrate.
This annual survey invites both our Clients and CareGivers to provide honest, anonymous feedback on their experience with our service. We’re delighted to report that the feedback we've received has once again reinforced our commitment to excellence in homecare.
What is the WorkBuzz RightCare Survey?
WorkBuzz is an independent organisation that partners with homecare providers across the UK to capture confidential insights from Clients, their families, and care professionals. The survey results give us an accurate, unbiased snapshot of how we’re performing — and where we can keep improving.
At Right at Home Mid Hampshire, we embrace this feedback as a crucial tool in our mission to be the most trusted provider of homecare in Hampshire.
Highlights from Our 2025 Survey
Here are just a few standout figures that we’re incredibly proud of:
- 100% of Clients feel their CareGivers make them feel safe
- 100% of Clients said their CareGivers are friendly and approachable
- 100% would recommend Right at Home Mid Hampshire to others
- 93% of CareGivers say they receive the training they need to do their job well
- 89% of CareGivers feel proud to work for Right at Home
These results reflect our dedication not only to the people we support, but to our incredible team who deliver that support every day.
A Culture of Compassion and Respect
Whether it’s helping someone remain independent at home, assisting with medication, or simply being a friendly face each day, our CareGivers go above and beyond to ensure that care is not just delivered, but felt.
We also work hard behind the scenes to support our team. From ongoing accredited training to career progression and wellbeing support, we believe that happy CareGivers make for happy Clients.
Real Feedback, Real Impact
The WorkBuzz survey gives us a powerful way to listen and respond. Past surveys have directly shaped new initiatives and service improvements, such as our nail cutting service, client wish programme (Tin Full of Wishes), and better scheduling communication.
In 2025, we’re continuing to build on that feedback, exploring even more ways to empower our Clients and uplift our team.
Thank You
We’d like to extend a heartfelt thank you to everyone who took part in this year’s survey. Your feedback helps us grow, improve, and stay true to what matters most, providing care with dignity, trust, and heart.
Whether you’re a Client, a family member, or one of our brilliant CareGivers, thank you for being part of our journey.
Looking for homecare for a loved one?
We’d love to talk. Contact our friendly team today to learn more about our services and how we can help.
📞 01962 600 690
📍 Eastleigh | Winchester | Chandler’s Ford | Romsey
