Complex Care at Home in Preston & South Ribble
- Preston
- Our Services
- Complex Care
Quality Complex Care for You or Your Loved Ones
- Expert nurse-led complex care at home, tailored to your needs
- Dedicated Carers providing consistent, compassionate support
- Highly-rated and fully-regulated homecare provider in your community
When care becomes more complex, it’s natural to feel uncertain about what comes next. You want to know that every need will be understood — not just medically, but personally. At Right at Home, we provide complex care in Preston and South Ribble that’s guided by clinical expertise and shaped by genuine compassion for the person behind the condition.
Your Carer will take time to understand daily routines and the small details that bring comfort and familiarity. With the right support in place, your home can remain a place of safety and peace, where you or your loved one can continue living in the way that feels right.
Tailored Complex Care & Support: What We Offer
Every complex care plan is shaped around you — guided by our Registered Nurse and delivered by trained Carers who are competent and confident in advanced tasks.
For some, it may mean carefully managed medication, wound care support or feeding through a PEG. For others, it could be recovery after a hospital stay, support with mobility, or sensitive help for conditions such as dementia or after a stroke.
Whatever the need, our focus is on enabling people to live well — not just in terms of safety, but in comfort and with dignity. For families, nurse-led complex care offers the freedom to rest, knowing their loved one is in trusted hands.
Nurse-Led Procedures
Our Registered Nurse provides the training, competency checks and ongoing oversight that ensure these remain safe, nurse-delegated tasks:
- Catheter Care
- Gastrostomy / PEG Care
- Bowel Stoma / Urostomy Care
- Administration of IV Medications
- Wound Care Management
- Vital Sign Monitoring
- Ventilation Management
- Non-Invasive Ventilation
Alison P | Daughter of Client"Mum has had care for a number of years from Right at Home, and we always found them to be very professional and responsive to her needs. The fact that carers were dedicated and that the same person was made available to provide the care each week was very important to Mum as she was able to establish a relationship with her carers. The office staff are also efficient and respond to requests/problems quickly and professionally. I would recommend them as a care company."
Complex Conditions We Support
Alongside everyday and nurse-led care, we provide tailored support for Clients living with complex or long-term health needs. Our specialist training means we can safely administer medication, monitor symptoms and adjust care as needs change.
We take time to understand each person’s routines and preferences so the care feels personal and helps them live as comfortably and independently as possible.
We support Clients with:
- Epilepsy Care
- Diabetic Care Management
- Dementia Care
- Hospital-to-Home Support
- Live-in Care
- Respite Care
- Spinal Injuries
- Challenging Behaviours
Frequently Asked Questions
What is complex care?
Complex care is support for someone whose needs go beyond standard domiciliary care. It’s designed to help people manage health conditions safely and comfortably — while protecting the dignity and routines that make home feel like home.
At Right at Home Preston and South Ribble, we tailor every complex care plan to the individual. Whether support involves nutrition through a PEG, catheter care, sensitive bowel management or carefully monitored medication, we’re here with clinically overseen care that fits life.
You might need complex care:
- After a hospital stay or during recovery
- When managing ongoing health conditions at home
- When daily support becomes more advanced or frequent
How much does complex care cost in Preston and South Ribble?
The cost of complex care depends on the level and duration of support. We’ll provide a free homecare assessment to recommend the most suitable and cost-effective option for your needs.
You may be eligible for financial support from the Lancashire County Council or your relevant local authority. Local authority funding for complex care is means-tested and may be available as direct payments or arranged services. We’re happy to guide you through the process.
How long can you have complex care for?
Complex care can be short-term or ongoing. We offer flexible agreements — from time-limited recovery to long-term support. Care is reviewed regularly with clinical oversight, so it adapts if needs change.
Do you provide complex care for people coming home from hospital?
Yes. We can support you if returning home from hospital — including Royal Preston Hospital and Greater Lancashire Hospital — helping with mobility, medication and everyday support as well as more complex needs.
Who qualifies for complex care?
Complex care is suitable for adults whose needs go beyond standard homecare — for example, those requiring PEG feeding, catheter care, wound care support, or help managing conditions such as dementia, diabetes or after a stroke. If you’re unsure what level of support is right, we're happy to guide you through the process.
What are the benefits of complex care at home?
The benefits of complex care at home include:
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Familiar surroundings: Staying at home supports your wellbeing and brings comfort through the place you know best.
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Personalised care: Every plan is shaped around your routines and preferences, helping you live in the way that feels right.
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Clinical guidance: Nurse-led planning and regular competency checks ensure your care is delivered safely and with confidence.
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Consistency you can trust: Seeing familiar faces builds a sense of ease and trust — you’ll always know who’s coming to the door.
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Proactive support: Attentive care helps to notice small changes early, so you get the help you need without delay.
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Reassurance for families: Loved ones can rest easier knowing expert support is already in place.
What happens if you need more long-term support?
Care needs can change. If complex care is required for longer, we’ll review and refine your plan so support remains safe, compassionate and right for you. We can also coordinate with local health teams to make sure the right people are involved at the right time.
What is the difference between complex care at home and residential nursing care?
With home-based complex care, trained Carers deliver nurse-delegated tasks in the comfort of your home, under clinical oversight.
Residential care involves moving into a care home where trained Carers provide 24-hour support with daily living. If you require more complex, nurse-led care, you would typically move into a nursing care home, where qualified nurses are on duty to deliver clinical support. For many people, the preferred option is still to remain in the comfort of their own home with tailored care that reflects their individual needs and preferences.
The right option depends on your needs and preferences; many people prefer to remain at home with tailored support.
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