Right at Home South Trafford Rated Outstanding by CQC
An outstanding rating that reflects the strength of our South Trafford office and network support
Published: 21/05/2026
Right at Home South Trafford has been rated Outstanding by the Care Quality Commission (CQC), the highest rating awarded by the national regulator.
Serving Clients across Altrincham, Sale, Urmston and surrounding areas, the office achieved Outstanding ratings in both Caring and Well-led, alongside Good ratings across Safe, Effective and Responsive during its latest inspection.
The report highlighted the strong relationships built between Clients and Carers, with inspectors noting that people felt “truly respected and valued as individuals”. One Client shared: “They treat me as a friend and how you would react with a friend. It's not just physical care, it’s social... the communication is vital.”
Inspectors also recognised examples of care that went beyond day-to-day support. In one case, a Carer helped reconnect a Client with former colleagues from their healthcare career, arranging a supported afternoon tea at home after years without contact.
The report also praised the office’s proactive Falls Prevention Programme, which included enhanced staff training and practical guidance for Clients and families around mobility, footwear and home safety, contributing to a measurable reduction in avoidable falls.
Mark Beeby, Managing Director of Right at Home South Trafford, said:
“We are absolutely delighted to have been rated Outstanding by the CQC.
“At Right at Home South Trafford, our focus has always been on providing the highest standards of care for our Clients, and this recognition is a reflection of the kindness, dedication and compassion shown by our incredible team every day.”
Reflecting on the support available across the Right at Home franchise network, Mark also said:
“As a franchisee of Right at Home, I am extremely grateful for the ongoing support provided by our franchisor. We have recently been inspected by the CQC and awarded an ‘Outstanding’ rating — an achievement that would not have been possible without the regular audits, guidance, and expert support from our compliance support officer at our National Office.”
For prospective franchise owners, achievements like this demonstrate how strong operational support, compliance guidance and ongoing quality assurance can help build trusted, well-led care services within local communities.
From regular audits and regulatory support to leadership development and best practice sharing, franchise owners are supported at every stage as they grow a sustainable, high-quality care business.