Our Clients

Read some of our families’ care stories at Right at Home.

Client Testimonials

Right at Home is a care company that goes above and beyond their duty of care. I have found that not only do they treat my husband with the utmost respect, but the care they provide for him is also second to none. Also, they support they give to me, both carers and office staff enables some respite for myself. I highly recommend Right at Home.

Lorraine N (Wife of Client)

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Live Reviews from Homecare.co.uk the UK’s Leading Homecare Review Website


Right at Home (South Liverpool & Halton)

9.9
homecare.co.uk Review Score
45 reviews

Displaying our 4 & 5 star reviews
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8 Apr 2025: H M (Daughter of Client)
Mum is nearly 90 years old, she has very restricted mobility. However, she has full mental capacity & can engage in a good conversation. We recently changed our care provider's to Right at Home South Liverpool & Halton. I'm VERY pleased we did. The care mum now receives is fabulous & has relieved me of a lot of stress. The team of ladies allocated to mum are brilliant. They are very attentive, thorough & caring. Whilst attending to mum all I can hear is conversation & laughter between mum & the ladies. It is very heart warming. Mum's caregivers are meticulous on her washing routine and maintain a high level of cleansing, caring & applying creams. Mum is a proud lady & likes to have matching clothes. It is lovely listening to Mum & her caregivers discussing with her what she would like to wear for the day. Punctuality is good too. They have an app which shows the rota of the times the ladies are due to call. This means I know when to expect them and I'm not hanging around waiting.

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2 Oct 2024: K W (Wife of Client)
I am extremely happy and pleased with the care my husband receives from Right At Home. The staff provides first-class care and always meets all my husband's needs. The staff are professional, friendly, and very caring at all times.

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14 Aug 2024: J A (Grandmother of Client)
Cannot fault Right at Home for all the help and support they have given me regarding collecting medication and errands. I have found all the staff to be very supportive and understanding of my granddaughter's needs. I wish I had found Right at Home from the beginning as I cannot fault anything about this company. Thank you to all members of staff for their caring nature and kindness.

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9 Apr 2024: M M (Nephew of Client)
We previously had carers for my aunt, which both my aunt and myself were not happy with. Different staff every day so no continuity or engagement while they were there. So we contacted Right at Home in January and from the very first introduction to the ongoing support I can honestly say things have gone far better than I expected as my aunt was very reluctant to have carers in her home. She now has regular daily visits with a small team of carers who have exceeded our expectations my aunt now looks forward to her daily visits and has warmed to the staff so much that she says she would like to adopt one of them. We get daily reports after the visit which gives us peace of mind as to how she is. We also feel part of one big team all trying to do what’s best. The feedback they give us is both priceless and assuring. I would recommend Right at Home without any hesitation as I know how important it is to get the right people in place and they are perfect for my aunt and me.

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7 Mar 2024: Andrew W (Son of Client)
Right at Home have been a lifeline for us over the last 2 years or so. Their patience, persistence and genuine concern for my elderly parents have been invaluable and very much appreciated. Highly recommended.

Read all 45 reviews

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