Why It Matters: Choosing CQC-Regulated Home Care Providers in Bromley

Selecting a home care agency is a significant decision that holds implications for both you and your loved ones. At Right at Home, we are proud of the exceptional quality of care we provide in Bromley, Orpington and surrounding areas. That’s why, we regularly undergo inspections from the national health and social care regulator: the Care Quality Commission (CQC).  These inspections serve to safeguard the wellbeing of our Clients and ensure excellent working conditions for our highly trained CareGivers.

This blog post will explore what the CQC is and why choosing for a CQC-regulated home care provider is beneficial.

What is the role of CQC?

The Care Quality Commission (CQC) is the independent regulator of health and social care in England, funded by the Department of Health and Social Care. The CQC ensures

The CQC achieves its mission by:

• Monitoring, inspecting and rating services to ensure they meet fundamental standards of quality and safety.
• Implementing enforcement measures as needed to prevent and address risks that could impact client wellbeing.
• Issuing reports and performance ratings to help people make informed decisions about their care options.
• Registering care providers to ensure continued compliance before granting operational permission.
• Providing guidance and support to care agencies to enhance the quality of their services.

The 5 CQC Domains in Bromley, at a Glance

The five key questions below help CQC inspectors assess the quality and safety of home care services:

• Is it safe? Ensuring that people are protected from abuse and avoidable harm.
• Is it effective? Focusing on the delivery of care, treatment, and support that achieves good outcomes and promotes a high quality of life.
• Is it caring? Assessing whether individuals are treated with compassion, dignity, and respect.
• Is it responsive? Ensuring that care is person-centred and responsive to people's needs.
• Is it well-led? Focusing on the leadership, management, and governance of the organisation to ensure it delivers high-quality care.

Care at home is a very personal service that relies on trust. Approval from a national authority supports that essential trust in your Carer.

Learn more about the in-depth rating criteria for each of the five inspection areas.

Why we value being regulated by the CQC

Opting for a homecare provider without CQC's independent regulation can lead to significant repercussions. The absence of CQC’s approval means, there is no external assurance regarding the quality of care you may receive. In the most severe situations, this lack of regulation could pose risks to Clients, emphasising the value of our CQC regulated services.

How Right at Home Bromley can provide peace of mind

Families and loved ones often have greater peace of mind when choosing our CQC-registered home care services in Bromley. Approved by the CQC, our trusted services offer several benefits, including:

• Quality assurance: We implement robust safety protocols to meet the rigorous CQC requirements, prioritising the wellbeing and security of individuals receiving care.
• Safe and effective care: Our CareGivers in Bromley are trained to meet CQC standards, ensuring our clients receive care from qualified and skilled professionals.
• Patient-centred care: We focus on person-centred care, meaning that our care offering are tailored to the unique needs, preferences, and goals of each individual.
• Continuous improvement: We adapt to any changes in CQC standards to consistently enhance the quality of care services provided.

Right at Home CQC rating in Bromley

At Right at Home Bromley, we take pride in our ‘Good’ CQC rating. As part of a trusted national brand, every member of the Right at Home family is regulated individually. These individual inspections guarantee a high level of care for our clients in Bromley, while upholding high standards across our entire network.

We're not just CQC-rated; we're also a well-regarded homecare provider recognised locally and nationally. Take a look at our awards page for a closer look at the awards we've earned.

Explore more benefits of choosing Right at Home Bromley for care at home.

Alternatively, explore the wide range of homecare services we offer.