Our Clients

Betty's Story

Betty always told her children that she hoped never to end up in a residential care home or living with them, but wanted to maintain her own independence.

Sam's Story

Sam has Asperger Syndrome and lives in his own flat. His parents knew he needed some supervision and assistance with living on his own and wanted to encourage his independence with support from a CareGiver of a similar age.

Bob's Story

The many years Bob spent as a soldier and active construction worker were beginning to take a physical toll. At first, he simply had trouble standing up from his chair without a helping hand, but he soon needed more help.

Client Testimonials

Right at Home is a care company that goes above and beyond their duty of care. I have found that not only do they treat my husband with the utmost respect, but the care they provide for him is also second to none. Also, they support they give to me, both carers and office staff enables some respite for myself. I highly recommend Right at Home.

Lorraine N (Wife of Client)

Illustration of carer pushing a man in a wheelchair

"Tracey is approachable, her communication is consistent with my husband and I. Tracey is honest and never makes false promises, I feel as if there was something that she could do, she would. If she couldn't she would be open and transparent about it. I fell that Tracey provides us with support and true concern, I feel as though when she says something she means it, not that she's saying it because she has to. I could not believe a woman in her job role came out to support my husband with his care in the hard times the carers were facing, we are forever grateful. "

Mrs. Gower |

"Having had care provided by Right at Home Cardiff and Newport for the best part of the last four years, I'd have no hesitation in recommending the company. During this period one thing that's remained constant is the positive culture that exists throughout the workforce. Staff are hardworking, patient, understanding and passionate about what they do. Management are also supportive, keeping open lines of communication, and being helpful and creative in finding solutions when the need arises. Through collaboration and person-centred care, they've helped me to maintain as independent a life as possible in line with my preferences. You can't ask for much more than that. It's certainly been a positive experience."

C.L client |

"The whole experience with Right at Home from beginning to end has been fantastic. We were lucky enough to have a wonderful carer as my Dad's cover whilst we were on holiday in Cardiff. My dad's carer is the most efficient, kind, caring cover we have ever come across. The way she took care of my dad in the last few days was excellent. She has an amazing personality, bundles of energy and a very warm and caring personality. My dad will miss her! Thank you so much to his carer. Thank you to another carer for also providing fantastic care on our last day. You are a fantastic team!"

daughter of J B |