Homecare.co.uk: We are a 10/10!

Who are Homecare.co.uk?

Homecare.co.uk is an independent review site and the UK’s most comprehensive home care directory. Every review has been read and verified by a team working tirelessly to ensure that reviews are genuine and comply with their stringent policies. Providers are not permitted to assist their clients with reviews, and clients who have family members working for a care company cannot submit reviews, to make sure that only 100% objective reviews are published.

With such a high bar set, we were thoroughly delighted when our 78^th review (you can read it here below), published on the 2^nd of May, finally tipped the scales in our favour and we received a rating of 10:

“My mother and father inlaw have both received excellent support from the very beginning with Right at Home. A member of staff made a home visit & put them both at ease with her warm smile and friendly manner. The level of detail ascertained at this initial meeting ensured the care provided was just  the way they both prefer things to be done in their own home. Another member of staff has also been highly praised for her thoughtful interactions with them both. She maintains dignity whilst offering just the right level of help & encouragement. Both of them spot the "little jobs" that have eased things for us as a family, especially recently when my mother inlaw has been transferred for palliative care. Welfare calls to check in with us for health updates show a genuine desire to care for them as real people. This is fundamentally at the heart of this wonderful care provider. I whole heartedly recommend their services to anyone nervous to take the plunge with introducing their loved one who needs care. Thank you.”

To put this into perspective, there are 21 providers in the Eastbourne Area, and we are the only ones who currently hold this much-coveted rating! East Sussex as a whole has 131 providers listed on the site, and we are the 4^th highest rated in terms of score, and number 1 if you count the number of reviews.

Enjoying this moment of pride aside, we always urge prospective new clients to do their homework well before choosing their care provider. Reviews alone do not give a full and fair picture of the service; reading the latest CQC report, looking at the company’s website and social media, and speaking with providers in person are important aspects of due diligence.

Choosing a care provider can be overwhelming, and many people feel unsure where to start and which questions to ask. Resources such as homecare.co.uk or the print and online publication Care Choices are designed to help and guide new and current care users alike.

If you have any questions about home care, contact our friendly team on 01323 414 658. We are here to help.