9.9 Score with 80 Reviews
Inspected and Rated Good
Award Winning Homecare Services
Bespoke Care Packages

Personal Care at Home in Medway

Care for a Life You Love

Personal care keeps our Clients feeling reassuring that they can be independent at home

Personalised Care Visits for You or a Loved One

  • Personal care tailored to your needs
  • Dedicated Carers providing consistent, compassionate support
  • Highly-rated and fully-regulated homecare services

Our personalised personal care services in Medway offer a reassuring solution for you or your loved one if a little extra support is needed to stay safe and independent at home.

We understand how important independence, dignity and companionship are — and nothing compares to the comfort of professional personal care delivered by someone you know and trust.

By considering what matters most to you, our homecare services -– personal care included — are tailored to your lifestyle and goals.

Right at Home Medway

CQC Overall rating: Good

20 November 2019

See the report

Tailored Personal Care: What We Offer

Everyone deserves to live well, with confidence and comfort, supported by care that respects personal needs and routines. Our personal care services are designed to help you or your family member maintain independence, feel at ease in daily activities, and enjoy the familiar comfort of home.

Many families choose personal care at home as a flexible and trusted alternative to residential care settings. Whether it’s support with personal hygiene, dressing, mobility, or simply a helping hand around the house, Right at Home Medway delivers truly person-centred support that adapts to your needs.

We can support with:

  • Bathing and showering assistance
  • Support with washing and personal hygiene in bed
  • Personal grooming
  • Shaving
  • Oral hygiene
  • Toilet assistance and incontinence care

Every aspect of care is tailored to you — offering practical help and friendly reassurance, so you can continue living well, in the way that feels right for you.

Personal care keeping our Client feeling well and dignified at home

How Much Care Do You Need?

At Right at Home, care is never just about tasks — it’s about the moments that make life meaningful.

We design every Care & Support Plan around your choices and routines, so you can stay connected to the people and places you love. Whether you need short-term help or ongoing care, our role is to protect your independence, nurture your wellbeing and bring comfort to those who matter most to you.

Why Choose Right at Home Medway?

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Fully-Regulated Provider

We’re fully regulated by the Care Quality Commission to provide exceptional care.

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Free Homecare Assessments

A no-obligation assessment to understand your needs and shape the right care plan for you.

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Local Carers

Our Carers are from the local area, bringing community understanding to every visit.

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Digital Health Checks

Smart, secure technology that helps monitor wellbeing and keep families informed and reassured.

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Award-Winning Network

We are part of a trusted, national brand recognised for excellence in care.

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Preferred One-Hour Visits

Our visits are never rushed — we take time to provide quality support.

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Continuity of Care

We aim to ensure you always see a familiar face who knows you well.

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Family Run

A family-led approach that values relationships, trust, and genuine care for the people we support.

Book a Free Homecare Assessment

Our no-obligation assessment to determine the best Care & Support Plan for you.

Get in Touch

What Our Clients Say

Who Will Be My Carer?

Choosing domiciliary care is about more than practical support — it’s about welcoming someone into your home and your life. We take time to pair you with a Carer who feels like the right fit. They’ll respect your routines, understand your needs, and support you to keep living the life you love.

Our Carers are carefully chosen for their warmth, empathy, and dedication. Here’s what sets them apart:

  • Expertly trained, genuinely caring – Every Carer completes in-depth training to support you safely and confidently, and it’s their kindness that makes the difference.
  • Care rooted in the community – Because we know Medway well, we offer support that feels local and personal.
  • Consistency that builds trust – We do all we can to ensure you’re supported by familiar faces, so reassuring routines can grow.
  • A passion for making a difference – Our Carers love what they do, and it shows in the respect and companionship they bring.

With the right Carer by your side, you’ll feel supported not just to stay safe, but to stay yourself.

Care for a life you love

How to Get Started with Right at Home

We know choosing a care provider is a big step in your care journey — but it doesn’t need to be a difficult one. We are here to support and guide you through every stage.

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Get in Touch

Speak to a friendly local care expert who will listen to your concerns and talk you through the options.

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Homecare Assessment

We’ll carry out an in-home consultation so we can really get to know you and what is important to you.

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Start Your Care & Support Plan

We’ll begin support at a level that’s right for you, with the flexibility to adapt as your needs evolve. Plans are reviewed regularly, so you’re always getting the best care possible.

Start Your Care Journey Today

Get in Touch

Our Awards & Partnerships

We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home
WorkBuzz Employer Award logo, recognising Right at Home as an employer of choice
We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home
WorkBuzz Employer Award logo, recognising Right at Home as an employer of choice
We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home
WorkBuzz Employer Award logo, recognising Right at Home as an employer of choice
We're a national, award winning homecare group recognised by industry leading review platform homecare.co.uk
Dementia Adventure logo, official partner of Right at Home
WorkBuzz Employer Award logo, recognising Right at Home as an employer of choice

What Is Personal Care at Home?

Personal care at home involves discreet, compassionate support with private tasks like personal hygiene, oral care, dressing, toileting, mobility, and grooming. We help Clients feel confident, comfortable, and well cared for in the place they feel safest: home.

Our fully trained Carers deliver one-to-one support with the utmost respect, ensuring dignity is always preserved.

Whether you need a little extra help to start the day, ongoing support throughout the week, or more specialist assistance, we tailor our care to your individual needs and preferences — empowering you to live life your way while addressing your personal care needs with empathy and expertise.

Carer providing support with cooking a nutritious meal for our Client

Frequently Asked Questions

How much does personal care cost in Medway?

The cost of at-home personal care services depends on the level and frequency of support required. We’ll carry out a free assessment to understand your needs and create a tailored plan that works for your budget.

 

Some families may be eligible for funding from Medway Council or their local authority. We can guide you through your options and signpost you to the right place for financial assessments or benefits that may contribute toward the cost of care.

What services does personal care include?

Personal care services relate specifically to personal hygiene. We can support you or your loved one with bathing and shower assistance, personal grooming, oral hygiene and more. Above all, personal homecare includes services designed to preserve modesty and dignity.

What makes a good personal Carer?

Our care professionals are all trained in the latest safety techniques to assist physically during personal care. We help Clients to maintain their modesty at a level they feel comfortable with.

 

All of our Carers participate in a thorough induction training programme before becoming personal care providers. Every member of our team benefits from regular refresher training and quality checks to ensure a consistently high standard of care.

 

To discuss personal needs for yourself or a family member, please get in touch with your friendly local office team.

How do you give personal care to older people?

Personal homecare is, at its very core, personal. So the level of care we offer to older people will depend on their preferences and independent capabilities. For more specific information about our care services for older people, take a look at our elderly care offering.

 

If you are tending to the personal hygiene needs of an elderly loved one yourself, you may want to explore our respite care services. Our Carers offer a well-deserved break to family carers.

What do personal care workers do?

Personal Carers visit you at home to provide physical support with the activities of daily living. Their support is designed to help you maintain good hygiene. Of course, they can also offer valuable companionship and support as a trusted friend. Your Carer will follow an agreed care plan, so that they only do as much as you feel comfortable with.

Can you provide personal care for somebody living with dementia?

At Right at Home, we have experienced Carers who are specially trained to offer gentle, compassionate support to those living with dementia, including Alzheimer's disease.


We understand that personal care can feel particularly sensitive for someone living with dementia, especially when feelings of confusion, anxiety or embarrassment arise around tasks such as bathing, dressing or toileting. Our Carers approach every situation with patience and understanding, always taking the time to ease anxieties and build trust.


Through thorough training, our Carers learn to recognise and respond to signs of distress or discomfort. They use gentle encouragement and thoughtful support, helping you or your loved one to feel safe, respected and at ease. Whether that means giving extra space, offering a calm demonstration, or simply working at their pace, we focus on making every interaction as positive and reassuring as possible.

Talk to Us

Want to talk to us about your homecare options?

We’re here to help you live independently and safely at home, with the right level of support at every stage. If you or a loved one could do with support to enjoy life on your terms, please speak to one of our friendly team today.

(09:00 - 17:00 Mon - Fri)