Lorna

Care Coordinator

Our Care Coordinator has started with Right at home recently. 

Let's meet our Care Coordinator:

1. Where did I start and where am I now?

My very first job in care was as a volunteer in a care home and fell in love with it. I then went on to be part of the activity team within a care home, then head of activities, then becoming a Dementia Care Manager. After a almost 6 years, I decided to make a change and come work for a different company, helping more behind the scenes as a care coordinator for Right at Home Oxford.

2. First impressions of Right at Home Oxford.

My first impression of Right at Home Oxford was that this is a company that genuinely cares. Cares about their clients and their families, as well as caring about their staff and providing support to them.

3. How do I feel about working for an CQC Outstanding company?

It’s great to work for a company recognised by CQC for the amazing work they do, and to know that everyone’s hard work is appreciated.

4. How committed am I to continue Outstanding rating?

 To get a CQC Outstanding takes a lot of work, and it’s clear that Right at Home put the work in, and I am determined to maintain and even improve the amazing work already being done here.

5. Why do I want to work for Right at Home Oxford?

I want to provide the best quality care I can, and I want to work for a company that wants the same. Right at Home promote independence of clients and encourage staff to always improve and think of ways to provide the care and support needed. I wanted to work for a company that listens to their staff and understands the true meaning of teamwork.

6. Why did I choose care?

When I was younger, I had to go for an operation and was in hospital for several months. Whilst in hospital, I received care that was degrading and insufficient. Since then, I knew what bad care was, and wanted to provide high quality care so my clients would never have to experience the low standard of care I did.

7. Why do I love my job?

I love talking with people, hearing their stories, learning about their life. I find it fascinating. I also love to make people laugh, and think a smile can go a long way.

8. What are my Values:

Independence, Patients and when things go wrong, get on with it!

9. Where I am from:

I grew up in the middle of nowhere in the countryside out near the Chiltern Hills.

10. Interesting or fun fact about me?

I am currently studying for my Master’s degree in Dementia Care.

11. What is important to me?

My family is important to me, including my new kitten.

12. My hobbies and interest?

I love animals and going out on day trips to farms and zoos. I also enjoy reading and playing board games.