Starting Your Homecare Journey with Right at Home Oxford
Choosing homecare is an important decision, and at Right at Home Oxford, we believe the process should feel straightforward, supportive, and completely free from pressure from the very first step.
Published: 08/05/2026
Starting Your Homecare Journey with Right at Home Oxford
Choosing homecare is an important decision, and at Right at Home Oxford, we believe the process should feel simple, supportive, and completely pressure-free from the very first step.
Whether you are making an enquiry for yourself or a loved one, our friendly team is here to listen, answer your questions, and guide you through the process — starting from your very first contact with us.
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Getting in Touch: The First Step to Person-Centred Homecare
There are several ways to get in touch with our team, including:
- Our website contact form
- Care comparison websites
- Direct telephone calls on 01865 988 899
No matter how you reach out, every enquiry is handled with care, professionalism, and sensitivity.
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What Happens After You Contact Us?
Web Enquiries, Care Websites, and Email
Once we receive your enquiry, a member of our team will respond promptly. We will either give you a call as soon as possible or contact you at a time that suits you best if a preferred time has been provided.
This initial conversation is friendly and informative, with no pressure — just an opportunity for us to understand your situation and how we can help.
Telephone Enquiries: A Supportive Conversation
If you contact us by phone, our team will take the time to understand exactly what you are looking for and answer any questions you may have.
During the call, we may ask a few key questions, including:
- Your name and postcode or address
- The days and times support may be needed
- Any health conditions or concerns we should be aware of
We always encourage open and honest conversation so we can fully understand your needs, your priorities, and the level of support required.
Understanding Our Approach to Care
Once we have discussed your needs, we will explain how Right at Home Oxford delivers high-quality, person-centred care, including:
- Minimum one-hour care visits
- A strong focus on personalised, relationship-led care
- Our “No Strangers” approach, ensuring familiar Care Professionals
- Our commitment to providing consistent, compassionate support
This helps ensure you have a clear understanding of what to expect and how our service is designed to support you or your loved one.
Next Steps: Booking a Free Homecare Assessment
After gathering the necessary information, we will talk you through the next steps.
If you are not ready to move forward straight away and would simply like more information, we can arrange a follow-up at a time that suits you, so you never feel rushed.
When you feel ready, we recommend booking a free, no-obligation homecare assessment. This allows our Care Managers to visit you at home, meet you and your family, and create a personalised care plan tailored to your needs, preferences, and wishes.
This step ensures that the support you receive is both appropriate and meaningful, delivered in a way that works best for you.
Begin Your Homecare Journey with Confidence
At Right at Home Oxford, we are committed to making your journey into homecare as smooth and reassuring as possible.
If you would like to find out more about our services or arrange an assessment, please contact our friendly team on 01865 988899.