Right at Home East Lancs Achieves a Perfect 10/10 on Homecare.co.uk!

Published: 06/08/2025
We are absolutely delighted to share some fantastic news—Right at Home East Lancashire has achieved a 10 out of 10 review score on Homecare.co.uk, the UK’s leading independent review site for home care providers.
This outstanding achievement is a true reflection of the dedication, compassion, and consistency shown by our incredible care team each and every day.
What Does a 10/10 Review Score Mean?
Homecare.co.uk is often referred to as the “TripAdvisor for home care.” It’s where families go to read genuine reviews from real clients and their loved ones, helping them choose the best possible support.
Achieving a perfect 10/10 is no small feat. It means we’ve received:
- Consistently excellent ratings across all review categories—care/support, dignity, staff, management, value for money, and overall experience.
- A minimum of 10 recent positive reviews over the last 24 months.
- Continued, trusted care that clients feel proud to recommend.
Every review we receive is carefully checked and verified to ensure authenticity, making this score an especially meaningful endorsement of our work.

“We are so proud of this recognition. To know that our clients and their families feel valued, respected, and well cared for means everything to us. This score isn’t just about numbers—it’s about lives positively impacted by the support we provide across East Lancashire.”
— Elsa Hastings, Operations Manager, Right at Home East Lancs
Real Feedback, Real Impact
Here are just a few comments from recent reviews:
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Overall Experience
Right at Home visit my sister twice a day. She was reluctant to accept care at first but through their warmth & friendliness, she regards them as friends. Although physically fit she suffers from dementia. They are good at finding misplaced items and ensuring she eats. They supervise medication and change her hearing aid. They give me peace of mind.
The team at Right at Home East Lancashire and Ribble Valley - and they are a team - have been providing care and support to my wife for a couple of years on a daily basis. Both she and I can not speak highly enough of this friendly, caring, professional, local and truly wonderful group of human beingswho provide tailored personal care and support to my wife at our home. They are reliable and go the extra mile every time without asking. The office team are supportive, approachable and proactive. The carers are without exception amazing, caring and loving in equal measure. We have no hesitation in recommending them to anyone else needing care and support. I know I can trust them with my wife's welfare and well-being.- Overall Experience
A great service with caring, trustworthy and reliable staff. They've worked with us through issues brought about by my dad's condition with sensitivity and consideration. The office staff keep me up-to-date with any information I may need and are always friendly and helpful. I'd highly recommend them.
We’re humbled by the kind words of those we support and grateful to each person who has taken the time to leave a review.
What This Means for Families
Choosing the right care provider is one of the most important decisions a family can make. A perfect 10/10 score gives reassurance that:
- Your loved one will be treated with respect, dignity, and kindness.
- Our care is delivered with consistency and professionalism.
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We listen, adapt, and go the extra mile—every time.
Thank You
To our incredible care team: Thank you. This wouldn’t be possible without your compassion, professionalism, and tireless effort to make a difference in people’s lives.
To our clients and their families: Thank you for trusting us. Your kind words and continued support mean the world to us.
Join Our Journey
If you or a loved one are looking for high-quality, person-centred care in East Lancashire and Ribble Valley, we would love to hear from you.