Team Members

Rachel Critchley

Hi, I’m Rachel Critchley, and I am proud to own Right at Home Leeds North, Otley, and Horsforth. I’ve lived in Leeds for 20 years with my husband Sam and our two children, Ella (10) and Jack (5).

I originally moved to Leeds more than 26 years ago to study at Leeds University, where I gained a BSc in Food Science, which launched my career as a Food Scientist and Technical Manager in the food industry.  My role was to develop products for McDonalds, Burger King and the major supermarkets.

At age 30 I decided, as a people person, I wanted to run my own business and do something more meaningful and in my local area of North Leeds.  This led me to purchase Molly Maid Leeds North and Wetherby which I ran successfully for 7 years until my daughter was 2 years old.  I loved meeting the residents and managing and motivating a team.

I was also very active in the local community, and still am, through volunteering at dementia cafes and groups for the over-65s. Additionally, I owned EweMove Sales and Lettings North Leeds and developed two online businesses – although not all at the same time!

However, after selling houses and becoming a mum, I desired to do something much more meaningful – I wanted to run a business that would truly make a positive difference in people’s lives. I knew I wanted to remain in franchising, working within a proven model alongside like-minded business owners who care deeply about their Clients, families, and teams. Right at Home’s values of genuine care, support, and respect perfectly aligned with my own.

After many months of researching the care industry and a rigorous selection process, it was clear Right at Home was head and shoulders above other the other providers I spoke with. Their ethos matches what I believe in - a business that values CareGivers and aims to improve the quality of life for Clients - not just maintain it. This is a business where I can go home knowing I’ve made a real difference every day - you just can’t beat that feeling!

My mission is to deliver trusted, high-quality, person-centred homecare that meets each Client’s unique needs with dignity and compassion, while supporting their families and our CareGivers.

At Right at Home North Leeds, Otley and Horsforth, we offer meaningful care visits (no short calls), pay well above minimum wage, and provide genuine career development opportunities.

We aim to exceed expectations by going the extra mile, ensuring our team feels valued, well-trained, and happy so they can give their very best.

I understand that it can be overwhelming to decide on the best thing to do when a loved one needs help.  We all want the best for our families.  So, if you are wanting more advice, a friendly chat or support then please do get in touch, anytime.