Safe and supportive care during the COVID-19 pandemic

Give Us Your Feedback

Right at Home welcomes feedback and views it as a positive learning tool. If you have a comment, complaint or compliment, please get in touch.

Our aim to improve services means that we will not only learn from where we need to make changes for the better, but we will also learn from what we do well.

Complaints will be acknowledged, whether they are made verbally or in writing and will be resolved by way of an apology or explanation about the circumstances after a full investigation. If a complaint is going to take longer to investigate than originally anticipated, we will write again (as soon as we know it is going to overrun) to explain the delay and the new expected completion date. We will also inform the complainant by letter or email.

How to leave your feedback:
Phone: 020 3911 9331
Send a letter:

Office Address:
Falcon House
19 Deer Park Road
Wimbledon
London
SW19 3UX


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Thank you for your interest in Right at Home. Please use this form to let us know how we can help – we are happy to call or email you to discuss your needs at your convenience.

 

 

Call our friendly team on
020 3911 9331