Our Clients

Read some of our families’ care stories at Right at Home.

Betty's Story

Betty always told her children that she hoped never to end up in a residential care home or living with them, but wanted to maintain her own independence.

Sam's Story

Sam has Asperger Syndrome and lives in his own flat. His parents knew he needed some supervision and assistance with living on his own and wanted to encourage his independence with support from a CareGiver of a similar age.

Bob's Story

The many years Bob spent as a soldier and active construction worker were beginning to take a physical toll. At first, he simply had trouble standing up from his chair without a helping hand, but he soon needed more help.

Client Testimonials

The whole team were absolute life savers. My father needed urgent immediate care. I made contact via the website and got a telephone call back within the hour. We were assessed a couple of days later in the morning with carers in place by that same evening.

Everyone was so kind and friendly and treated my father with the utmost respect and dignity. They were also very understanding and kind when talking to me and my mother as the traumatic situation we found ourselves in was very sudden and unexpected.

Altering care arrangements and general communication with the team was very easy and straightforward throughout and the carers were always very prompt and reliable. I would definitely use them again if we need any further care and would highly recommend them to anyone in need.

Thank you again for all your help and kindness.

G.H, Client Family

From the moment I made the initial telephone call to Right at Home (Portsmouth), I was treated with courtesy, patience and professionalism. The assessment visit to our home to discuss services provided and client's needs was thorough and reassuring.

The manager who carried out this assessment was a charming person and gave my husband and I complete confidence in using Right at Home (Portsmouth) - SHE LISTENED. The care provider who has looked after my husband is delightful and I have no reservations about leaving my husband in her sole care and her ability to attend to his needs in my absence. In a word EXCELLENT.

F.K, Client Family

I'm absolutely pleased with the service. All the staff are friendly and I can't fault them at all. My son has taken to them all including the management. It is very rare as he doesn't take to everyone, in fact, this is the first time. This has made things a lot easier for me. My son is happy and I am happy. They will always go above and beyond to help my son and I.

Y.S, Client Family