9.9 Score with 59 Reviews
Inspected and Rated Outstanding
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Sarah

As Care Coordinator at Right at Home Enfield, Sarah is a dedicated and compassionate professional whose commitment to delivering exceptional, person-centred care is evident in everything she does. With almost eight years of experience in the healthcare sector, Sarah has developed a deep and comprehensive understanding of what it truly means to make a difference in the lives of others — and she brings that understanding to work with her every single day.

Sarah's role sits at the heart of the care operation. From developing tailored care plans and risk assessments to conducting well-being checks and spot visits, she ensures that every service user receives the consistent, high-quality support they deserve. Her ability to match carers to clients thoughtfully and effectively reflects not just her organisational skill, but her genuine insight into what makes care feel personal rather than procedural. She oversees rotas, manages supervisions, and coordinates training — all while maintaining the kind of warm, proactive relationships with clients that make them feel truly valued and understood.

Beyond her direct care responsibilities, Sarah brings strong operational capability to the team. She handles recruitment and induction of new carers, manages payroll, liaises with nurses and occupational therapists, and ensures that all documentation, records, and care plans remain accurate and compliant. Her knowledge of CQC standards, safeguarding procedures, GDPR compliance, and infection control reflects a professional who takes quality seriously at every level.

What sets Sarah apart is the combination of her clinical awareness and her natural people skills. She communicates with compassion, delegates with confidence, and approaches even the most pressured situations with resilience and a positive attitude. Currently furthering her professional development through a Level 2 Certificate in Awareness of Mental Health Problems, Sarah embodies the spirit of continuous learning that defines the Right at Home Enfield team.

Rooted in the Enfield community, Sarah is a familiar and trusted presence — someone whose warmth, reliability, and dedication make her an invaluable part of the team and a reassuring constant for the clients and families she serves.

Sarah Lamb