Right at Home North Leeds, Otley & Horsforth Win 5-Star Employer Award 2026
Published: 25/04/2026
Right at Home North Leeds, Otley & Horsforth is proud to have been awarded 5-Star Employer status following an independent Carer Satisfaction Survey carried out by WorkBuzz.
This recognition reflects the kind of workplace we strive to create every day - one where Care Professionals feel supported, valued, and able to focus on delivering compassionate, high-quality care at home across our local community.
What Our Care Professionals in Horsforth Told Us
The survey was completed anonymously, giving our Care Professionals the opportunity to share honest feedback about their experience working with us.
The results were exceptional:
- 100% feel proud to work for Right at Home
- 100% feel part of a supportive team
- 100% feel they have enough time to deliver quality care
- 100% feel valued and recognised for the work they do
These results highlight the strength of our team culture and the importance we place on listening, supporting, and valuing our Care Professionals.
Rachel Critchley | Owner / Managing Director"I’m incredibly proud of our carers and the feedback they’ve shared. Knowing that our carers feel supported, valued and part of a team is so important to me, because it directly shapes the care we provide. We're committed to creating an environment where our carers feel listened to and have the time to build meaningful relationships, so the people we support can receive truly personalised care at home."
How a Supported Team Improves Everyday Care
When Care Professionals feel supported, listened to, and valued, it naturally leads to better outcomes for the people we support.
Across North Leeds, Otley and Horsforth, this means care that feels:
- unhurried
- consistent
- familiar
- genuinely personal
It helps ensure each visit is focused on the individual, rather than the clock, creating a calmer and more reassuring experience at home.
Care That Focuses on What Matters Most
This supportive approach allows our team to focus on what really matters - building trusted relationships and delivering compassionate, personalised care at home.
This includes support such as:
- Personal care
- Companionship care
- Dementia care at home
- Help with daily routines and independence
- Nurse-led care
As Featured in the Wharfedale Observer Local News
This achievement has also been featured in the Wharfedale Observer:
We are incredibly proud of our team and what this recognition represents - not just as an employer, but as a provider of trusted, compassionate home care in North Leeds, Otley and Horsforth.
This reflects our ongoing commitment to delivering high-quality, personalised care that helps people remain safe, comfortable, and supported in their own homes.
