Quality Homecare in Hook
Personalised homecare services that promote independent living.
- Basingstoke
- About Us
- Areas We Cover
- Homecare in Hook
If you’re considering homecare for yourself or a loved one, Right at Home Basingstoke offers a wide range of services that can be personalised to suit your requirements. Our homecare services cover Hook and the surrounding area, including the villages of Rotherwick and Newnham.
Receiving at-home care instead of opting for a care home means you can stay connected to your local community, and enjoy a personalised care and support plan tailored specifically for you. With assistance from our experienced Carers, you can keep visiting your favourite places in Hook, confident that you’ll have the support you require.
We’re committed to raising the quality of homecare services in Basingstoke and the surrounding areas. Get in touch to find out more about how we can support you or a loved one.
Homecare Services in Hook: What We Offer
We offer a broad range of homecare services that help our Clients maintain independence and continue living life on their terms. Our team delivers high-quality support in the comfort of your own home, catering to the specific needs of each individual.
Whether you would benefit from just an hour a week, or require comprehensive support, we will create a personalised care and support plan to suit your needs, preferences, and routine.
Our homecare services include:
- Dementia care
- Personal care
- Elderly care
- Respite care
- Live-in care
- Companionship & support
- Hospital-to-home care
- Specialised care (including cancer care and end-of-life care)
Alongside our hourly based homecare, we also offer a fully managed live-in care service. We source and manage live-in Carers to ensure the quality of care is delivered to our high standards. Our live-in care service is a great alternative to residential care for those who would prefer to stay in familiar surroundings.
How to Get Started
Starting to arrange care, whether that’s for yourself or a loved one, can be a big step. To alleviate any anxiety you may have, we will explain how to get started and what happens next:
- Step One: Pick up the phone or contact our friendly team online. Just a short chat can give us an idea of your care requirements.
- Step Two: We will visit you or your loved one at home to discuss your care requirements in depth. This will give us a full picture of your care needs, routines, and preferences.
- Step Three: We will create a fully personalised care and support plan, with input from you and your family.
- Step Four: You will be introduced to your dedicated Carer, so you know who will be providing your care.
- Step Five: Your care visits will start in line with your agreed schedule. From the first visit you will receive high-quality, professional care, delivered with compassion and dignity.
Why Trust Our Carers in Hook?
When recruiting our Carers, we look for people who exemplify our core values of trust, quality, compassion, and respect. Our staff see caring as more than a job—it’s a way to make a difference in the lives of our Clients and make a positive impact in the wider community.
We’re a local office but we’re also part of the Right at Home national network. This provides us with several benefits, including access to award-winning training for our team. We continuously train and upskill our Carers so that they can confidently assist with a range of care requirements.
Regular visits from a trusted, friendly, and like-minded individual can go a long way to reduce feelings of loneliness and isolation in older adults. We will carefully select your Carer so they have the relevant skills to carry out your care requirements, but we also consider personality traits and interests to maximise overall compatibility.
Community-Minded Care
In Hook, our Carers accompany Clients to take part in various activities to help them lead a fulfilling lifestyle.
When it comes to outings in nature, Hook has plenty of nearby green spaces to choose from such as Bassetts Mead Country Park, Hook Common, and Wellington Country Park. Our Carers can also accompany you to shops, cafes, and ensure you can stay connected to local life and continue your usual routine.
With our assistance, you can keep visiting your favourite Hook spots, confident that you’ll have the support you need.
C B | Wife of Client | Basingstoke"When my 81-year-old husband was discharged from hospital on Christmas Eve, he was extremely weak and I found it difficult to care for him. On recommendation, I contacted Right at Home. Their ethos is very different in that they aim to rehabilitate their clients to the point they are no longer needed. My husband has regained his strength faster than expected so I have now cancelled my contract. During our time with them, managers and carer/supporters have been exceptional. Efficient yet friendly and understanding. I don't hesitate to recommend them."
Why Choose Right at Home Basingstoke?
At Right at Home Basingstoke, we strive to offer the best quality care in and around Hook. Here’s just some of the reasons we stand out from other providers:
Outstanding-Rated Care Standards
At Right at Home Basingstoke, we keep our Clients at the centre of their own care, ensuring their needs and preferences are met with the utmost professionalism. Our commitment to exceptional service has earned us an Outstanding rating from the Care Quality Commission (CQC).
According to the CQC, “Staff were exceptionally caring, compassionate and kind in their approach and reflected the values of the service, to treat people as they would one of their relatives. Staff respected people’s individuality, their identity and their independence. People and their families were supported to specify the care they wanted, and support plans were fully reflective of their wishes.”
Invaluable Respite Care Support
For primary caregivers, our respite service offers invaluable peace of mind, knowing their loved ones are in capable hands. It allows family carers essential breaks to recharge and attend to their own needs, all while ensuring their loved ones receive professional and uninterrupted care from trained Carers.
Our respite care focuses on ensuring there is minimal disruption to usual routines. This emphasis on familiarity is especially beneficial for Clients living with conditions such as dementia.
Dementia Awareness Training
We understand the challenges of dementia and are dedicated to supporting Clients' independence at home. Our Carers ensure a safe environment and guide necessary adaptations.
At Right at Home Basingstoke, we offer personalised dementia care, including emotional support, respite for family carers, local service access, and customised care plans. We also conduct free awareness sessions for the community, showcasing our commitment.
For dementia support in Basingstoke, reach out to us for assistance.
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