Our Culture

It's all about the people

Right at Home presents you with an opportunity to own a business backed by our established brand. At the heart of our business is a collective desire to improve the quality of life of our Clients and their families, by meeting their specific and individual needs.


We believe all Clients should be heavily involved in planning their support package – this allows us to respect their choices and protect their independence, whilst helping them to enjoy living in the comfort of their own homes for as long as possible.

"The thing with Right at Home is it’s not about the skills that you have it is about the person that you are; With Right at Home as long as you are a kind person with the right intentions then you will do it; With a little bit of hard work, retraining, re-focusing then everything else falls into place."

Kev Popat | Owner, Right at Home Solent

Our Culture

All Right at Home UK owners share three common goals:

  • To help others and give something back to their local community
  • To achieve profitability by offering trusted quality services that stand out from those offered elsewhere
  • To make Right at Home the number one choice for home care across the UK

A successful partnership, built upon common values

When you join Right at Home you will be able to communicate directly with the company’s decision-makers and will have the opportunity to share your views on all major projects. As a result, some of our newest additional revenue streams have been developed from within the network, by our franchisees.

When you join Right at Home, you join an engaged network that supports new members, builds regional working relationships, shares best practice and helps to shape its own future.

When you join Right at Home you benefit from a management team who genuinely care about your business. We will:

  • Listen to you
  • Provide networking opportunities
  • Encourage innovation
  • Allow you to develop your business in new directions, provided the quality of our brand is never compromised.

When you join Right at Home there is no ceiling to your success.

"The brand values were exactly what I would want for a family member. It immediately felt right with me. They were also my personal values. Just a perfect fit and there wasn’t any doubt after I’d met the RAH team. I just knew it was the right franchise for me."

Julie Houston | Owner, Right at Home North Cheshire & Leigh

Our Culture

Right at Home’s 60+ franchise owners all share at least one common attribute:

They really care.

We simply don’t bring people into our organisation that don’t.

Our Culture

is based on the foundations developed by our CEO, Ken Deary.

Our Culture

is based on the network working together to offer exceptional solutions to existing community homecare challenges.

Our culture genuinely cares about the people we work alongside: our Clients, our staff teams, and other franchisees.

People celebrating

Do you know what you can achieve with your new homecare business?

Right at Home UK started franchising in 2011. Since then, we have grown nationally to over 60 offices, and grown in value as the UK’s most highly-rated national homecare provider on independent review site homecare.co.uk. We have also grown in stature in the franchise industry, as Best Franchise Award winners for four consecutive years, grown in status achieving a 5-star franchisee satisfaction rating for eight consecutive years, and grown in reputation with a 100% “Good” or “Outstanding” ratings with the Care Quality Commission.

We have developed our business model so you can grow your business in confidence, like some of our award-winning franchisees.