Experienced teams helping you to succeed
- Franchise Opportunities
- Business Opportunity
- World Class Training & Support
Superb initial induction and ongoing support
Our award-winning model means you don’t need previous experience to step into the care industry. We get you off to the RightStart with our comprehensive induction programme, and offer outstanding business support throughout the whole term of your franchise
Right at Home has won widespread industry acclaim for the quality and commitment of its Franchise Support and we’re very proud to have maintained a Five Star Franchisee Satisfaction rating for the last nine years, in national independent franchising surveys.
Keith & Kirsty Sheena | Owners, Right at Home Hatfield"We wanted to say a big thank you for the help, support, training and advice you gave us during our induction. We came away with increased energy and excitement to go out and start building our reputation of being the best provider of premium home care in our area. Thanks to you all, you’re an amazing team – and we feel privileged to be part of it!"
Start-up Support
Our RightStart programme gives detailed and tailored support to new owners as they set up their business, recruit a Registered Manager and obtain regulatory registration.
We’ve used our experience to share best practice, minimise delays and help you avoid unnecessary spending, having secured group agreements with key partners and suppliers and devised a detailed task checklist for you to follow.
Each programme is tailored into an individual support plan based upon the specific needs of each owner. With our help, you can hit the ground running and reduce the time it takes to break even and move into profit.
Setting up your company
Business planning
Securing office premises
Your role in the business
Setting up your company
Business planning
Securing office premises
Your role in the business
Regulatory registration
Person-centred care delivery
Recruiting your Care Team
Compliance with regulations
Regulatory registration
Person-centred care delivery
Recruiting your Care Team
Compliance with regulations
Marketing and business growth
Your website and social media
Detailed start-up task tracker
National Office support team
Marketing and business growth
Your website and social media
Detailed start-up task tracker
National Office support team
Ongoing support
As your business becomes established, the type of support you need will change, but our focus remains firmly on helping you grow and maintain a reputation as the care provider and employer of choice in your territory area.
You will also be given opportunities to help shape the development of the UK network by contributing to one of our working groups or the Franchise Advisory Council.
We view our relationship with owners as a partnership; in turn our owners have praised Right at Home for delivering outstanding support while allowing them the autonomy to run their own businesses.
Business reviews
Regular communication
Online network webinars
Group strategy days
Compliance audits
Business reviews
Regular communication
Online network webinars
Group strategy days
Compliance audits
Our business start-up package
Your Initial Franchise Fee covers virtually everything you need to get your business up and running without delay.
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So beyond an industry-leading induction programme and support and an internationally respected brand… what do you get for your investment?
As well as exclusive rights to an agreed territory containing at least 35,000 over 65s (for 10 years, with 5 year renewal option) we provide virtually everything you need to set up your office, including:
- Right at Home’s operational tools, documents and systems
- The Policies and Procedures that define the quality of our business
- A quality PC and bespoke operational software licences – Year 1 for you and your Manager
- A substantial order of business stationery, marketing materials and a start-up digital advertising budget
- Complete In-house staff training packages, combining classroom, field based and an App-based e-learning platforms and a Development programme with routes to Gold Star CareGivers and a Professional Career Pathway
- Hosted email addresses – Year 1 for you and your Manager
- A managed local website
- Intranet with instant access to all Right at Home resources and shared information
- And of course, all the award-winning support and guidance you need, tailored to the specifics of your business
Initial Induction Programme
We believe our New Owner Induction is the best available in the sector. Constantly reviewed and improved, it gives new owners a thorough understanding of the business; the home care sector; the role requirements of the owner, their manager and key employees; compliance and care legislation; financial management and where and how to market their business for the best growth results.
Above all it gives them the tools and confidence to do the job better than anyone else.
The initial induction is carried out over two weeks at our National Office in Waterloo, Merseyside and followed by on-site guidance and Registered Manager induction as each new office prepares to open.
It covers strategy, best practice and practical support in areas including:
- Recruitment and retention
- CareGiver training
- Customer experience
- Finance management
- Digital and offline marketing
- Leadership and team management
This initial induction is followed by site visits to your new office, further operational learning and access to peer support from our network of 70+ highly engaged fellow franchisees, so you will always have people to turn to for advice.
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Franchisee Satisfaction
of RaH franchisees say they have a good working relationship with their Business Support Manager
Independent franchisee satisfaction survey, conducted by WordBuzz in October 2021
of RaH franchisees say they are treated fairly and with respect
Independent franchisee satisfaction survey, conducted by WorkBuzz in October 2021
Network Support
Be part of a genuine community of business owners who care. We harness the experience and expertise within our network to share best practice and drive innovation within our sector, while giving you the flexibility to adapt our model to your territory.
Our success comes down to the strength of our franchise network. Who better to learn from than someone who has already been in your shoes? They’ve been there, they’ve done it.
Our franchisees meet up regularly around the UK and at our national annual conference to share best practice, ideas and successes.
With them, you can:
- Network and socialise with your peers
- Build genuine, long-term friendships with likeminded people
- Receive support and encouragement from your fellow business owners
- Be in business for yourself, but not by yourself
Annual Conference & Awards
Sharing, learning, inspiring and celebrating – our annual conference and awards ceremony brings us all together.
Join a Community of Business Owners Who Care
Right at Home franchisees build more than just a business; they build a care team dedicated to going the extra mile. With 6.5 million seniors requiring daily assistance, Right at Home offers exceptional home-based care, with the aim of making a difference every day.
- With or without previous care experience, you can build a truly rewarding business
- Our RightStart training programme guides you through every step
- Be part of a unique caring culture of driven business owners
- With the support of our national office team, deliver the highest standard of care
If you share our franchisees’ passion to make a valuable difference to your local community, find out more about our award-winning management franchise.