RaH Isle of Wight Owners win national award at ‘franchising Oscars’

We are thrilled to announce that the Owners of Right at Home Isle of Wight have been recognised at a national awards ceremony for their outstanding commitment to the community.

Vicky and Paul Butler were crowned the winners of the Community Impact Award at the BFA HSBC British Franchise Awards, beating strong competition from a range of sectors across the UK.

The ceremony, held in Telford earlier this month, celebrated the best of British franchising - and the judges were particularly impressed by the couple’s commitment to making a positive difference to lonely and elderly residents.

Vicky and Paul are known across the RaH network for their dedication to community engagement, regularly motivating their peers through the success of their events.  

Last December, the franchisees rallied local businesses and volunteers to host a Christmas Day lunch for those who would otherwise face the festive period alone.

Vicky and Paul also launched the Older Persons Good Living Show to showcase businesses and services on the Island which support older people to remain living independently in their own homes.

Now in its third year, the show has grown from a small local event to feature around 45 exhibitors and welcome more than 500 visitors. 

Commenting on the win, Paul Butler, Owner & Managing Director of RaH Isle of Wight, said: “Vicky and I are in complete shock about our win at the British Franchise Awards.

"These awards are so highly thought of within the Right at Home network — it was a privilege to even be shortlisted, so to now find ourselves as BFA award winners is unbelievable. 

"This recognition wouldn’t have been possible without our incredible team, who work so hard to provide the very highest standards of care for our clients and to support the wider community.”

Lucy Campbell, CEO of RaH UK, described Vicky and Paul as the “embodiment of what community-driven franchising looks like”.

She added: “They lead with heart, purpose and a deep understanding of what truly matters to the people they support. Their commitment to tackling loneliness, creating opportunities for social connection, and championing inclusion on the Isle of Wight is nothing short of inspiring. We couldn’t be prouder to see them recognised at this level.” 

The British Franchise Awards, often described as the ‘Oscars of franchising’, are hosted annually by the British Franchise Association (BFA), the UK’s self-regulatory body for franchising. 

Pip Wilkins, CEO of the BFA, congratulated Vicky and Paul on their huge achievement.

"It is businesses like this that are leading the way in British franchising; making it the hugely successful sector that it is," she said.

"Vicky and Paul are shining examples of successful, ethical franchising in the UK and we look forward to seeing them achieve even more in 2026."