Right at Home UK Named 5-Star Employer for Seventh Consecutive Year

We’re incredibly proud to share that Right at Home UK has once again been recognised as a 5-star employer in the annual WorkBuzz CareGiver Satisfaction Survey – marking our seventh consecutive year receiving this prestigious accolade.

This independent survey reflects the high levels of employee engagement across our network, and this year, 38 of our local offices also earned 5-star status in their own right – a true testament to the strength and consistency of our values across the UK.

In total, 1,929 CareGivers took part in this year’s confidential survey, and the results speak volumes about the positive culture we’ve built together with our franchise partners:

• 98% of CareGivers said they are clear about what is expected of them in their role

• 97% agreed they have access to the training they need to perform well

• 94% said they are proud to work at Right at Home

Kate Dilworth, Associate Director – Network Development, commented:

“This award is a testament to the values-driven leadership embedded in every Right at Home franchise. We know that high-quality care starts with the people delivering it, which is why we invest so much into creating a supportive, rewarding environment for our care professionals.

For prospective franchisees, this recognition sends a powerful message: when you invest in Right at Home, you're joining a network that truly cares – not just for Clients, but for the teams who support them.”

Alongside our CareGiver Satisfaction Survey, we also carry out an annual Client Satisfaction Survey – because delivering exceptional care is always our number one priority. This year, 1,215 Clients shared their feedback, and once again, the results reaffirmed the incredible work happening across our network:

• 99% of Clients said their CareGivers treat them with dignity and respect

• 97% would recommend Right at Home to others

Here’s what Ian Barrow, Client Services Director at WorkBuzz, had to say:

“It is such a pleasure to partner with Right at Home as they continue to create high levels of employee engagement, and the day-to-day lived work experience is extremely positive.

Scores remain among the best we see across all of our surveys at WorkBuzz, and it is a real testament to the way that the culture and values of the organisation create a workplace where employees thrive and enjoy what they do.

Colleagues take a huge amount of pride in making a positive difference to the lives of their Clients and this is reflected in the comments made by Clients around the care they receive. It is clear that CareGivers really care and they are supported, well led and are recognised for the work they do.”

This kind of feedback is exactly why we do what we do. As a franchisor, we’re committed to helping our homecare franchisees build businesses that not only deliver a high-quality homecare service, but also foster strong, engaged teams that love what they do.

If you’re a values-led investor looking to make a real difference, we’d love to speak with you about joining our award-winning network.