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Vicky 

Deputy Care Manager for Team Guildford

Vicky joined Right at Home in 2020 and has since become a highly valued member of our team- with 25 years of experience working with young children (mostly under three), she has always had a caring nature!

After caring for her late husband, Vicky realised the positive impact she could make and decided to join Right at Home. Her dedication and selflessness have made her an indispensable part of the team, and after five years, she has earned a well-deserved promotion to Deputy Care Manager for the Guildford team.

What does a typical day look like for you?
"My day occasionally begins with a care call before heading into the office. From 9 to 5, I'm focused on scheduling client visits. I assist the care manager with maintaining up-to-date care plans and handling administrative tasks to ensure smooth operations. I'm also in regular contact with both clients and caregivers to confirm everyone's satisfaction."
What do you enjoy or find most rewarding about your role?
"I love making a difference to someone's day, whether that be in person or a telephone call."
Can you share a memorable moment or achievement that you have experienced as a caregiver?
"There have been so many! Securing a video message from a Strictly Come Dancing dancer to surprise a client for her 80th birthday is very high on my list! Sometimes it can be a tiny thing like a smile of recognition from a client with dementia."
What’s your favourite way to unwind after work?
"I like to cook a nice meal for my family and crochet with the tv in the background or listening to an audio book."
What’s your hidden talent that (until now) most people don’t know about?
"I am the wasp whisperer of the office. I keep a calm head and remove them kindly!"
What’s your favourite thing about working with your colleagues?
"The support that we all give each other and the way our differences teach us something new every day!"
What’s the best piece of advice you have ever received?
"Never go to sleep on an argument and always say a proper goodbye."
If you were stranded on a desert island, which three items would you want to have with you and why?
"My kindle, a cosy chair and some wool to crochet with."
Vicky-Meet-The-Team